This ticket is for recipients of unemployment benefits such as Arbeitslosengeld II and Sozialgeld (SGB II), benefits for old-age basic income or due to reduction in earning capacity, regular subsistence allowances (“Sozialhilfe”, SGB XII), standard benefits from the Asylum Seeker Benefits Act and welfare benefits for war victims.
Invalid, changed, laminated or fraudulently used tickets will be collected without replacement.
The ticket is valid for one calendar month. If the first workday of the following month is a Saturday or Sunday, the ticket is valid until the next workday.
Valid for any number of trips within the chosen price level.
Changing buses, breaks in the trip as well as return or round trips are allowed.
Only valid in combination with a customer card issued by the competent authorities of the municipality and photo ID.
at the ticket vending machine, in the customer centre, at the sales centres, from the driving staff | Buy ticket here
If you want to purchase the FairTicket, you first need a customer card, which is free of cost. You can receive a customer card at the Jobcenter, the social welfare office or your local city office.
What you need: An official photo ID (e. g. identity card or driving license) and your benefits ruling.
Step 2: Signing your customer card
Important: The customer card is not a valid ticket! You need to have a customer card to be eligible for the purchase of a FairTicket. Therefore, please legibly sign your customer card.
Step 3: Purchasing your FairTicket
With your signed customer card, you’re now eligible for the purchase of a FairTicket.
Step 4: Enter the number of your customer card
Enter the number of your customer card into your FairTicket. Important: The FairTicket is only valid in combination with an official photo ID (e. g. identity card or driving license) and the signed customer card.
“Mir gefällt das FairTicket, weil es mir ermöglicht günstig und flexibel den ganzen Monat von A nach B zu kommen.”